Help and contact

A question, a bug, a real word the game refused? Write to us — a real person reads it.

Email us

themysterywordapp@gmail.com

We reply within 2–3 working days.

Common questions

I lost my streak — why?+

A streak resets when you miss a day. Each language keeps its own: playing in English does not keep your French streak alive. Your "Best streak" record is never reset.

My word is real — why was it rejected?+

The word list does not contain everything. If a common word is missing, email us the word and the language and we will add it in the next batch.

Will I lose my progress if I change phone?+

Your stats and history sync to an anonymous account, with no sign-up. They come back on their own if you reinstall on the same device. Moving to a different device is not guaranteed to carry them across.

How do I delete my data?+

Email us from the address above and say you want your data deleted. We erase everything attached to your anonymous identifier.

Are there ads or purchases?+

Neither. The app is completely free and contains no advertising.

Support the game

Mystery Word is free and ad-free, and will stay that way. If you play it often, you can buy me a coffee.

Buy me a coffee